E-Commerce One to One New Zealand

From e-commerce to total enterprise commerce

MARITIME ROOM, AUCKLAND, 20TH JULY 2017

E-Commerce One to One is a unique gathering of the finest minds in e-commerce. An extraordinary day that inspires new thinking, challenges assumptions and plays a vital role in mapping the future dynamics of this sector.

This Year's Theme: From e-commerce to total enterprise commerce

Keynotes & Workshops

High-octane keynotes, workshops and panel discussions between retailers and leading brands will explore highly topical themes.

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Networking

Meet a real network of experts and have meaningful discussions during roundtables, meals and networking evenings.

SPONSOR OPPORTUNITIES

Invitations for Retailers

If you're a retailer with current E-Commerce projects, you may qualify for a complimentary invitation.

REQUEST INVITATION

A GLOBAL NETWORK

The inaugural EC1TO1 NZ takes place at The Maritime Room, Auckland, New Zealand, joining our international line-up of E-Commerce events servicing the French, UK, Australian and South East Asian markets. EC1TO1 NZ is also a proud partner of ShopTalk NZ

SPEAKERS

Taking the stage at E-Commerce One to One NZ 2017...

Jonathan Reeve

Speaker/Author

Dave Hughes

General Manager E-Commerce

Nicola Clement

Digital Experience and Channels Manager

Rebecca Jourdan

Head of Ecommerce

James Fleet

Chief Marketing Officer

Chris Reid

Chief Information Officer

Nichola Quail

Founder & CEO

Lisa Powell

Head of Retail Practice

Ryf Quail

E-Commerce Conference Chair

Tim McDonnell

VP Sales

Sally Copland

Head of Online

Monica Acree

Head of Sales & Market Development, Asia

And many more to be announced

HOW IT WORKS

The finest minds in E-Commerce.

RESEARCH & QUALIFIcATION

Through a process of research and invitation requests, we select retailers and partners with relevant E-Commerce projects who will get the most out of attending.
ONE:ONE MATCHMAKING

More than a month before the event we launch our smart match-making web-app which allows delegates to identify who they would like to meet during the conference.
ACTIVITIES & SESSIONS

Throughout the day, structured and unstructured presentations and networking activites provide ample opportunity to meet and form relationships with even more partners.
THE MAGIC
HAPPENS

Through several touchpoints during the event, lasting relationships are formed, ideas are shared, problems are solved and business is done.
JOIN US

our AGENDA

20th July 2017

08:00 – 08:30
NETWORKING BREAKFAST

Fuel your brain and start networking with our amazing lineup of thought-leaders.
08:30 – 08:45
WELCOME & OPENING REMARKS

Ryf Quail, eCommerce One to One Chair
08:45 – 09:20
KEYNOTE:
The RM Williams’ personalisation story

Rebecca Jourdan,Head of ECommerce
09:20 – 09:55
Keynote: Braintree

Monica Acree,Head of Sales and Market Development, Asia
09:55 – 10:30
MORNING TEA

Time for some much needed caffeine and some more stellar networking.
10:30 – 11:45
BUSINESS CONNECT

A compulsory event where delegates are required to request and confirm meetings prior to the Summit.The session involves 5x10 minute meetings designed to float top line objectives and set up subsequent meetings after exploring synergies.
11:45 – 12:10
Keynote: adyen

Tim McDonnell, VP Sales
12:10 – 12:35
KEYNOTE tO BE ANNOUNCED
12:35 – 1:30
NETWORKING LUNCH

Lunch and Networking
1:30 – 1:40
Quickfire mobile insights

Nichola Quail,Founder and Managing Director
1:40– 1:50
QUICKFIRE to be announced
1:50 – 2:25
kEYNOTE: JETSTAR

Nicola Clement, Digital Experience and Channels Manager
2:25– 2:50
Keynote To be announced
SPOTLIGHT SESSION

Introducing our new Spotlight Session

Lisa Powell

PANEL TITLE:
Physical Store acceptance of the online world

PANEL SYNOPSIS:
For the vast majority of retailers the physical store is still where most of the sales occur but no one can deny the influence their digital presence has on these sales - conservative estimates say 50% of offline sales are influenced by online. The challenge for retailers continues to be their capacity to sharpen their workforce, systems and processes to ensure that the customer experience is a seamless one, where ever and however they choose to shop. In this panel we will discuss ways to achieve a one retail experience for customer where channels offer a frictionless customer experience.

Dave Hughes

2:50 – 3:20
Retailer spotlight sessions

Lisa Powell, Amblique

Chris Reid, Hallensteins & Glassons

Sally Copland Countdown

Dave Hughes, Briscoes

James Fleet,Jones Family Business
3:20 – 3:50
AFTERNOON TEA

Time for some much needed caffeine and some more stellar networking
3:50– 4:15
KEYNOTE To be announced

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4:15 – 4:40
KEYNOTE TO BE ANNOUNCED
Jonathan Reeve
Jonathan Reeve helps retailers to develop winning strategies for the age of disruption. He has worked in retail businesses on three continents for over fifteen years, and was part of the team that developed the operating model for Tesco.com, a global pioneer of online grocery retail. Jonathan’s perspective is unusual in that he has both developed retail strategy and led the teams who deliver the service to customers. Jonathan has also worked in store retail, and was the store manager of a large Tesco supermarket in London.

Jonathan now consults on retail strategy and last-mile fulfilment, and recently published “Retail's Last Mile: Why Online Shopping Will Exceed Our Wildest Predictions”, a book that explores the disruption of traditional retail by online shopping. Jonathan supports teams to understand the changes affecting retail and develop a winning strategy. Jonathan has an MA in Economics from Cambridge University (UK) and an MBA with distinction from INSEAD (France). Jonathan held roles with Aussie Farmers Direct, Coles, Tesco, Goldman Sachs and Arkwright Consulting.
SESSION TITLE:
Fulfilment in the era of Amazon

SESSION SYNOPSIS:
Fulfilment matters. History shows us that online retailers who fail to master fulfilment end up both disappointing customers and losing money. And yet most retail leaders pay less attention to fulfilment than they do do to the digital customer experience. Amazon has put fulfilment at the heart of its customer offer. Its strategy is clear: to dominate online retail by developing an efficient global fulfilment network capable of delivering almost any product to a customer - wherever and whenever they want it. The confirmed launch of physical operations by Amazon in Australia and New Zealand will put ANZ retailers in direct competition with the undisputed global leader in online fulfilment. In his keynote, Jonathan will set out the fulfilment challenges facing retailers and their logistics partners, the difference Amazon will make in the Australian and New Zealand market, and the fulfilment strategies most likely to succeed.

4:40 – 5:15
keynote: jONATHAN rEEVE

RETAILS LAST MILE

Jonathan Reeve Speaker/Author

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